Your previous patient came in late and made you run 20 mins behind time. You approach your next patient and apologise for keeping her waiting.

Question Answered step-by-step -Your previous patient came in late and made you run 20 minsbehind time. You approach your next patient and apologise for keeping her waiting. However, she is irritated and proceeds to angrily tell you the inconvenience you’ve caused. How do you respond? -Your friend’s mum comes to YOUR clinic for a consultation with you. You discuss a course of microdermabrasion sessions and the costs involved. She is most upset when she realises you are suggesting she will need to pay. Not wanting to upset your friend. How do you respond? -A patient who has completed a course of IPL photo rejuvenation sessions has returned to the practice to complain that the treatment has not improved her skin and demands her money back. When reviewing her progress notes, you identify that after each session she reported she’s noticed improvement and has generally been happy with the treatment course. How do you respond? Health Science Science Nursing NURSING 4092 Share QuestionEmailCopy link Comments (0)