in which type of conflict resolution I used in the situation below? What are the strength and weaknesses of this type of conflict resolution approach?…

Question Answered step-by-step Please explain which type of conflict resolution I used in the situationbelow? What are the strength and weaknesses of this type of conflict resolution approach? During my night shift, I had experienced a conflict in my workplace. My daytime colleague was disorganized, and the workplace was in a chaotic and confusing condition when I got on the floor one night. My colleague looked exhausted when I reached the facility. As I got on the floor, she provided me with daily information to keep track of and continue into my shift. As I prepared for the shift, I noticed that the floor was unorganized and messy. Equipment was not washed and properly stored, and clients complained that they waited too long to be served. Most clients did not receive proper attention and were not assisted appropriately. Also, some clients were ignored and never met their needs. Before she left, I reached out to her nicely and privately. I expressed my concern about why the shift looked very disorganized that night. As we spoke, she was a little bit upset with her voice tone and explained that it was a busy daytime shift and clients require much more assistance in the morning than at night. The way my colleague responded to me sounded like she was comparing duties at daytime and at night time, where the daytime shift was more difficult than night shift tasks. Then, this was the beginning of the disagreement and conflict, where we started expressing our concerns and feelings about the differences between daytime and nighttime shifts. Due to my colleague’s tiredness and my stress from her unfinished duties, things became a little bit complicated which led us to minor misunderstandings. As soon as she’s about to leave the workplace, we both realized that we needed to find ways to fix  the problem so that the next shift we both worked, everything would be organized and tidy. We decided to compromise by agreeing to split the task; she will make sure equipment is stored neatly and the workplace is clean and tidy. For my part, I will arrive early  to help her out manage the workplace and provide assistance to clients in meeting their needs. We also agreed that we can stay for a bit after our shift if we need extra help or if things were not done on time. I also suggested that I will do the same way if she is scheduled for the night shift and I am scheduled for the day time shift and she agreed to it. Health Science Science Nursing NSE MISC Share QuestionEmailCopy link Comments (0)