A team of carers is experiencing conflict. There is an Aboriginal worker on the team (Barry), a Muslim

Question A team of carers is experiencing conflict. There is an Aboriginal worker on the team (Barry), a Muslimworker (Ahmed) and two white Australian workers (Janice and Julia). It started when Ahmed accused Barryof being lazy and rude – ‘He never rushes, even when we are rushed off our feet and he doesn’t even lookme in the eye when he talks to me.’Barry retaliates by accusing Ahmed of taking time off all the time to ‘pray on his stupid prayer mat’.Janice responds by saying, ‘For God’s sake, why can’t you just be normal like the rest of us?’Janice and Julia get caught up in it with, both Ahmed and Barry complaining all the time about each otherand trying to get them to take sides.Their conflict is impacting on their clients.1. What are the cultural issues that are impacting on this team?2. Is there a legal requirement for Ahmed to be allowed time to pray during work hours?3. What do you think Janice means by ‘normal’? What is the problem with her statement?4. What could this team do to resolve its differences?5. What external resources could they use to resolve the cultural differences?6. What could management put in place to eliminate bias and discrimination in the workplace? Health Science Science Nursing Share QuestionEmailCopy link Comments (0)