You have been called upon to clarify a problem that has been…

Question Answered step-by-step You have been called upon to clarify a problem that has been… You have been called upon to clarify a problem that has been happening in your organization over time.  A standard test that your organization has been using to detect, diagnose and treat Disease X has been found to have much lower rates of validity and inter-rater reliability than previously understood.  The local media has reported on this issue, so the general population is aware and concerned.  Your organization is receiving questions now from referring providers, third-party payers, concerned current and former patients, and staff members.As a leader, you want to craft a clear, accurate and consistent response to the concerns around this valid issue via a statement that will be shared as a press release.  The response needs to be sufficiently accurate to help build trust and credibility; sufficiently detailed to eliminate the need for continued follow-up questions; sufficiently clear so that people without a medical background can understand it, and include planned action steps for correction.  As the Chief Transformation Officer (CTO) in charge, What statement can be used to address the situation in the form of a PRESS RELEASE? This will be addressed to providers, third-party payers, concerned current and former patients, and staff members?  Arts & Humanities Communications Public Relations HCA 3610 Share QuestionEmailCopy link Comments (0)