You are in the sterilising room and a patient (David Jones) walks…

Question Answered step-by-step You are in the sterilising room and a patient (David Jones) walks… You are in the sterilising room and a patient (David Jones) walks past the door. You observe that he is stomping heavily, red-faced, clenching his fists and muttering loudly to himself about the unexpected cost of treatment.  You are aware that the patient was given a written quote prior to the treatment (as all patients are). * what is the conversation should be done between me as (dental assistant) and the patient ( David Jones) how to manage an angry patient in the conversation way (like how to talk to him)Is there a solution i can offer the patient?*It has to be as conversation* Health Science Science Nursing HEALTH CHCCOM005 Share QuestionEmailCopy link Comments (0)