which of the following is an appropriate response for the…

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Question Answered step-by-step which of the following is an appropriate response for the… which of the following is an appropriate response for the healthcare provider to offer when a complaint is brought to their attention?1)tell the complainant to fill out a form2)tell them they need to speak to the nurse manager3)pass the information on to supervisor when they return to work4)attempt to resolve the issue Health Science Science Nursing HEALTH SCI MISC Share QuestionEmailCopy link Comments (0)

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Question The major assignment for this course is analysis of your organization. During the span of this course, you have been shadowing a nurse leader, observing and reflecting on skills, behaviors, and strategies that the leader exhibits. You have also been assessing and reflecting on your own leadership and management styles and skills. Now you will gather those thoughts in a more formal retrospective of your experience in the course. You may notice that the rubric for the previous assignment is similar to the rubric for this assignment. Keep in mind that the previous assignment you were presenting an analysis of the leader/manager that you shadowed and with this assignment you are presenting an analysis of the overall experience (which does include the time spent with your leader/manager).ObjectivesExplain how organizations function.Compare and contrast characteristics of leadership and management.Apply trends, issues, theories, and evidence as guidelines for management decisions.Evaluate effectiveness of communications patterns using specific management situations.    Please create a new word document with title page, body of paper, and references according to 7th ed APA to submit your work.  Essential elements of scholarly writing: Ensure correct grammar and spellingAssignment should be submitted as an APA Paper, including title page and references.Title page is required for this Assignment and the UTACON version is expected format.1-inch margins. Please provide all references used to support your opinions and clarify positions in the paper.  The reference list begins on a separate page from the content. Headings are expected and must be connected to the assignment criteria following APA style. An introduction is expected providing a brief look at what is planned within the body of the paper. However, no heading is used over the introduction in APA format. A Summary is used and should have a heading over it. For all other style questions refer to the American Psychological Association. (2020). Publication manual of the American Psychological Association (7th ed.) Washington, DC: Author. RubricUse this rubric to guide your work on the Week 5 Organizational Analysis - Your Experience.TasksTargetAcceptableUnacceptableUse correct grammar, punctuation, and American Psychological Association (APA) format in writing professional papers.(max 10 points)(9-10 points)APA format and style are correct and clear. Areas of focus include syntax, appearance, organization, and grammatical correctness. References and literature citations are correct. (0-2 errors)(5-8 points)APA format and style are mostly correct. Areas of focus include syntax, appearance, organization, and grammatical correctness. References and literature citations are correct. (3-5 errors)(0-4 points)APA format and style are minimally correct. Areas of focus include syntax, appearance, organization, and grammatical correctness. References and literature are cited but contain mistakes. (>5)Observations(max 30 points)(21-30 points)Observations of and comments about the Nurse Manager's effectiveness or ineffectiveness when handling conflict. If no conflict observed, detailed example of past conflict observed and how the manager handled it and detailed discussion of effectiveness or ineffectiveness (2 examples)(11-20 points)General observations of and comments about the Nurse Manager's effectiveness or ineffectiveness when handling conflict.If no conflict observed, general example of past conflict observed and how the manager handled it and general discussion of effectiveness or ineffectiveness (1 example)(0-10 points)Minimal Observations of and comments about the Nurse Manager's effectiveness or ineffectiveness when handling conflict.If no conflict observed, minimal discussion of past conflict observed and how the manager handled it and minimal discussion of effectiveness or ineffectiveness (0 example) Rationale (research, examples, specific outcomes) for connections to specific styles General rationale for some connections Little or no rationale for statements provided Reflections(max 30 points)           (21-30 points)Clear description of your initial impression of the Nurse Manager and how your impression of the manager's role has changed(11-20 points)General description of your initial impression of the Nurse Manager and how your impression of the manager's role has changed(0-10 points)Vague or missing description of your initial impression of the Nurse Manager and how your impression of the manager's role has changedClear identification of your leadership style with references cited.  General identification of your own leadership style with references cited.Vague or missing identification of your own leadership style.At least two specific examples of manager's leadership skills and how your manger's leadership style compliments, or competes against, the overall effectiveness of the organization. At least one example of manager's leadership skills and how your manger's leadership style compliments, or competes against, the overall effectiveness of the organization.Poorly-worded or missing example of leadership skills or no critique of effectiveness  Professional Development(max 30 points)(21-30 points)Specific statements of why you would or would not want the position  (11-20 points) N/A(0-10 points)Unclear or missing statements of why you would or would not want the position  Detailed description of skills you would need and whether or not you have them now, and evidence to support your assessment List of skills you would need and whether or not you have them now  Inaccurate, incomplete, or missing skills required for this position Specific, viable types of professional development that would help you develop needed skills General activities needed to develop needed skills No activities or strategies to develop needed skills  ObservationsWhat types of conflict did you observe? Was your leader/manager effective or ineffective in handling the conflict(s)? Give 2 specific examples of how your leader/manager's leadership style influenced their method to handle the conflict.If you didn't observe any conflict, describe a common conflict that occurred in your workplace. How did your manager handle the conflict and was it effective or ineffective? Give 2 specific examples of how your leader/manager's leadership style influenced their method to handle the conflict.  ReflectionsBriefly summarize what your initial impression would be of the Nurse Manager and how your impression of the Nurse Manager's role has changed during this shadowing experience. Briefly describe your own leadership style and whether or not you feel that this style would complement the organization. Summarize how your manager's leadership skills and style either complements or competes against the effectiveness of the organization.Professional DevelopmentWould you like this position?  Why or why not?  What skills would you need to develop and how would you acquire them if you were interested in this position? What types of professional development would help you develop these skills? Health Science Science Nursing NURSING N4455 Share QuestionEmailCopy link Comments (0)
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