Question a recent graduate nurse, you accepted a position on an intermediatecare unit. At your first unit meeting, Cathy Jones, unit manager, informs the nurses that the patient satisfaction rating fell two points from the previous month. She asks everyone to reflect over the past month and submit their top three concerns to their charge nurses by the next unit meeting. Cathy states, “This is unacceptable. It is your problem, and it concerns me. We will increase our rating at least three points by the next quarter. I want reasons for this problem and expect each of you to submit your ideas Health Science Science Nursing Share QuestionEmailCopy link Comments (0)

Question a recent graduate nurse, you accepted a position on an intermediatecare unit. At your first unit meeting, Cathy Jones, unit manager, informs the nurses that the patient satisfaction rating fell two points from the previous month. She asks everyone to reflect over the past month and submit their top three concerns to their charge nurses by the next unit meeting. Cathy states, “This is unacceptable. It is your problem, and it concerns me. We will increase our rating at least three points by the next quarter. I want reasons for this problem and expect each of you to submit your ideas Health Science Science Nursing Share QuestionEmailCopy link Comments (0)