Question 1 What is meant by ‘the dilemma of delegation?
QuestionAnswered step-by-stepQuestion 1Group of answer choicesWhat is meant by “the dilemma of delegation?C. Managers faced with tasks needing to be delegated but overseeing too few subordinates.B. Managers needing to delegate work but being unwilling to do so.E. Managers faced with either having too many tasks because of the information they have or having to delegate to subordinates that have an inadequate amount of information.Employees who are are capable of being delegated tasks but who do not have enough information versus employees with the correct information but unable to do the tasks.D. Managers who are overworked but who have no authority to delegate tasks. Flag question: Question 2Question 22 ptsHow do effective managers gather the information they need? Group of answer choicesA. Management information systemsD. Word of mouth or hearsayE. Electronic communicationsB. Marketing research and internal documentsC. Corporate reports and industry fact sheets Flag question: Question 3Question 32 ptsToday’s managers are better off than those of years ago with their heavy workloads aided by modern computerized information systems. Group of answer choicesTrueFalse Flag question: Question 4Question 42 ptsHow does a manager gain status? Group of answer choicesA. From their formal authorityC. Access to informationD. Decision-making prowessB. Interpersonal relationshipsE. None of the above Flag question: Question 5Question 52 ptsWhat enables managers to make decisions and strategies for their organization? Group of answer choicesF. None of the aboveD. Access to informationE. All of the aboveA. Formal authorityB. StatusC. Interpersonal relationships Flag question: Question 6Question 62 ptsWhat are the three major categories of managerial roles as defined by Mintzberg’s model?Group of answer choicesE. None of the aboveC. Interpersonal, Informational, DecisionalA. Personal, Factual, RelationalD. Intradepartmental, Informative, RationaleB. Personnel, Formational, Decisiveness Flag question: Question 7Question 75 ptsFrom the list of activities, identify all that are valid Management Functions used by managers to carry out the management process: Procuring [ Select ] [“Valid”, “Not Valid”] Planning [ Select ] [“Not Valid”, “Valid”] Organizing [ Select ] [“Not Valid”, “Valid”] Surveying [ Select ] [“Valid”, “Not Valid”] Assigning [ Select ] [“Valid”, “Not Valid”] Staffing [ Select ] [“Valid”, “Not Valid”] Resourcing [ Select ] [“Not Valid”, “Valid”] Constructing [ Select ] [“Not Valid”, “Valid”] Controlling [ Select ] [“Not Valid”, “Valid”] Detailing [ Select ] [“Valid”, “Not Valid”] Mediating [ Select ] [“Not Valid”, “Valid”] Directing [ Select ] [“Valid”, “Not Valid”] Creative Thinking [ Select ] [“Not Valid”, “Valid”] Researching [ Select ] [“Not Valid”, “Valid”] Decision Making [ Select ] [“Not Valid”, “Valid”] Conceptualizing [ Select ] [“Not Valid”, “Valid”] Flag question: Question 8Question 85 ptsWhat are the Competencies (skills) required of managers to effectively carry out the Management Functions? Contextual [ Select ] [“Not Required”, “Not Required”] Technical [ Select ] [“Not Required”, “Required”] Thorough [ Select ] [“Not Required”, “Not Required”] Interpersonal [ Select ] [“Required”, “Not Required”] Conceptual [ Select ] [“Required”, “Not Required”] Inspirational [ Select ] [“Not Required”, “Not Required”] Emotional [ Select ] [“Not Required”, “Not Required”] Incisive [ Select ] [“Not Required”, “Not Required”] Flag question: Question 9Question 93 ptsIdentify all of the potential benefits from effective leadership development plans: Group of answer choicesB. A reduction in attrition ratesD. The cost of maintaining the programsC. The participants’ investment of timeE. A decrease in engagementA. The expense of program creation Flag question: Question 10Question 103 ptsWhat benefit does the “patient journey map” provide? Group of answer choicesA. It guides the clinical process for patientsC. It aids in the creation of strategic outreach that improves both patient engagement and satisfactionIt highlights areas for improvement and areas of excellenceB. It allows for the improvement for all the contact points between providers and patientsE. None of the above Flag question: Question 11Question 113 ptsWhich of the following are The Triple Aim dimensions? Group of answer choicesE. Reduces the per capita cost of health careB. Reduces the time delay of care deliveryA. Improves the patient experience of careC. Improves the health of populationsD. Improves the patient engagement outcome Flag question: Question 12Question 123 pts Which of the following are applicable to “never events?” Group of answer choicesA. They are clearly identifiable errors in medical careB. They are preventable medical errorsC. They are minor but noticeable medical errorsD. They are indicators of safety problems with a providerE. They are signal of a health facility’s lack of credibility Flag question: Question 13Question 133 ptsIn what ways are health care managers critical in the strategical planning process? Group of answer choicesC. Managers have insight on the organization since serving on various teamsA. Managers know their subordinates bestB. Managers have unique knowledge of their patient needsD. Managers can advocate for their unit/department or serviceE. Managers have distinctive information on the details of clinical care processes Flag question: Question 14Question 143 ptsFor each of the following behaviors and characteristics, identify which type of leadership with which they are best associated: Influences others in informal ways rather than using one’s positional authority. Group of answer choicesNetworkStrategicOperational Flag question: Question 15Question 153 ptsFor each of the following behaviors and characteristics, identify which type of leadership with which they are best associated: Addresses constraints and limitations. Group of answer choicesOperationalStrategicNetwork Flag question: Question 16Question 163 ptsFor each of the following behaviors and characteristics, identify which type of leadership with which they are best associated: Defines the overall vision and mission of an organization. Group of answer choicesNetworkStrategicOperational Flag question: Question 17Question 173 ptsFor each of the following behaviors and characteristics, identify which type of leadership with which they are best associated: Monitors the performance of subordinates. Group of answer choicesOperationalStrategicNetwork Flag question: Question 18Question 183 ptsFor each of the following behaviors and characteristics, identify which type of leadership with which they are best associated: Works to build relationships and strengthens alliances to achieve goals. Group of answer choicesOperationalNetworkStrategic Flag question: Question 19Question 193 ptsFor each of the following behaviors and characteristics, identify which type of leadership with which they are best associated: Creates both technical and social systems that are integrated and addresses the needs of customers and employees. Group of answer choicesStrategicNetworkOperational Flag question: Question 20Question 203 ptsThere are four recognized leadership styles for dealing with certain types of subordinates: Coercive, Participative, Pacesetting, and Coaching. For each of the following described employee characteristics, identify the relevant leadership style: The employee is typical of most other employees and does not stand out in any extreme. Group of answer choicesCoerciveCoachingPacesettingParticipative Flag question: Question 21Question 213 ptsThere are four recognized leadership styles for dealing with certain types of subordinates: Coercive, Participative, Pacesetting, and Coaching. For each of the following described employee characteristics, identify the relevant leadership style: The employee is an exceptional performer and needs little guidance. Group of answer choicesPacesettingCoerciveParticipativeCoaching Flag question: Question 22Question 223 ptsThere are four recognized leadership styles for dealing with certain types of subordinates: Coercive, Participative, Pacesetting, and Coaching. For each of the following described employee characteristics, identify the relevant leadership style: The employee has insubordination issues and tends to show up to work late. Group of answer choicesParticipativeCoercivePacesettingCoaching Flag question: Question 23Question 233 ptsThere are four recognized leadership styles for dealing with certain types of subordinates: Coercive, Participative, Pacesetting, and Coaching. For each of the following described employee characteristics, identify the relevant leadership style: The employee is an above average, self-directed worker. Group of answer choicesPacesettingParticipativeCoachingCoercive Flag question: Question 24Question 243 ptsWhat are some of the qualities of an employee with a high emotional intelligence (EI)? Group of answer choicesB. They are influential with co-workersC. They consider all options before actingE. They share recognition with others easilyF. They willingly accepts blame when trueD. They can effectively resolve conflictsA. They remain calm under pressureHealth ScienceScienceNursingHSC 3110Share Question
