Problem 2: PaperMax Copier The neighborhood PaperMax Store has a…

Question Answered step-by-step Problem 2: PaperMax Copier The neighborhood PaperMax Store has a… Problem 2: PaperMax Copier The neighborhood PaperMax Store has a single copy machine.  The copier has been observed to serve on average 20 customers per hour during peak periods when it is never idle; the service time of this copier follows a distribution with standard deviation 1.5 minutes.  Customers arrive at the copier according to a Poisson process with a mean of 16 customers per hour. 1. What is the utilization of the copier? Please enter your answer as a value between 0 and 1. If your answer is not an integer, provide at least three decimal places, e.g., 7.500. Correct answer: 0.8  2. For an average customer of the copy machine, what is the expected waiting time (in minutes) before getting to use the copy machine? If your answer is not an integer, provide at least three decimal places, e.g., 7.500.  3. On average, how many customers do you expect to see waiting in the queue (not being served at the copier)? If your answer is not an integer, provide at least three decimal places, e.g., 7.500.Hint: Please ensure that all quantities are in the same units!  I just really need help with number 2 & 3. Engineering & Technology Industrial Engineering Supply Chain Management SCM 401 Share QuestionEmailCopy link Comments (0)