Please change this into an indirect orgazational structure of…
Question Answered step-by-step Please change this into an indirect orgazational structure of… Please change this into an indirect orgazational structure of delivering bad news.Change this into passive voice and follows “you-view”. The letter should seem courteaceous.17th May,2022Jill Edwards4903 Walden CircleSandy,UT,84070 Dear Mrs. Edwards,We appreciate your interest in MF Fire and we are very thankful for you being a part of our wonderful community! We understand how important a stove top is at home, and we are always trying our best to reach out to you and deliver the best service we can. The purpose of this email is to discuss the complaint # EYK23800456, which was submitted in the last couple of weeks From our records, it is being shown that you purchased your stove about four months ago and we have been receiving several complaints since then. The warranty on your stove has been voided because you have been using fire-starter logs, which are made of pressed-wood byproducts and other flammable substances. This was clearly stated in the brochure that you received when you purchased the stove. The use of fire-starter logs has caused damage to the stove, including the build-up of waxy deposits on the interior of the stove, resulting in clogged heating vents. After careful review of the information you have provided, we are sorry to hear that you are unhappy with your Nova stove. However, we cannot replace the stove or refund your money for the reasons we have mentioned above.We are glad to have you as a part of the MF family. We hope that you will understand our decision and take care to use the stove in accordance with the instructions in the future. You will be receiving the stove cleaning kit in the next 7-14 business days. For more details, please reach us out at www.mffire/liveagent or call us at 800-999-6666.Thank you for choosing MF Fire, where we deliver all your heating needs.Sincerely, Sribhavitha Barisati Sribhavitha Barisati Customer and Supplier Relations ManagerMF Fire Arts & Humanities English BUS C204 Share QuestionEmailCopy link Comments (0)
