Most patients today have answering machines and voicemail. Many…

Question Most patients today have answering machines and voicemail. Many… Most patients today have answering machines and voicemail. Many times you will need to leave a message for the patient or a fax for a patient referral. You must always remember patient confidentiality. Answer the questions below:Part 1: Describe the guidelines for leaving a message on a patient’s voicemail and how these guidelines maintain patient confidentiality. What would you do as a medical office assistant using a fax in the clinic? How could you protect patient confidentiality?Part 2: You need to get in touch with a patient on an urgent basis but all you get is the answering machine that only gives the patient’s phone number. What would you do?Part 3: Many phones have call display. You have called Mr. Baxter’s home but the call went to the answering machine, which only identified the telephone number. You did not leave a message but his wife saw your number on the call display and is calling to see what the call was about. How would you respond? Health Science Science Nursing Share QuestionEmailCopy link Comments (0)