It’s 6:30 a.m. one chilly morning in Williamsburg, VA. As usual, I…
Question Answered step-by-step It’s 6:30 a.m. one chilly morning in Williamsburg, VA. As usual, I… It’s 6:30 a.m. one chilly morning in Williamsburg, VA. As usual, I have made my way to my favorite coffee shoppe….AhhhhRomas. I’m the only customer in the shoppe, but soon Geri the owner joins me for light conversation. The topic turns to the difficulty in finding good baristas to handle the brisk morning coffee traffic. Geri explains that she has interviewed 10 prospective baristas and is very disappointed with the lack of customer focus that the baristas have displayed. She has 3 Human Resource attributes that she considers important in any new hire: technically fit, customer fit, and worker fit. Of the 10 baristas interviewed 8 were technically fit or exceptionally fit. On the other hand, only 2 were marginally customer fit or above. The third attribute was worker fit, and 6 were marginally fit or better. Geri uses a 5 point categorical scale for “fitness” to rank baristas on the 3 attributes:Totally unfitMildly unfitMarginally fitFitExceptionally fitGeri requires that new hires score a minimum Average, for all equally weighted categories, of 3.3 before being considered for hiring.Before turning to coffee, Geri was a highly regarded HR professional with a Wall Street investment bank. There she learned the importance of statistical metrics, data, and well conceived processes. Below is the data and analysis that Geri shared with me during our discussion:Image transcription textBarista # Technical Customer Worker Average Acceptable? WORKS IN CUSTOMER 2 4 2.3 No SERVICEPOSITION 4 3 2 3.0 No 5 2 2.7 No 5 4 3 4.0 Yes 4 1 4 3.0 No 4 2 2 2.7 No 3 2 3 2.7 No 5 2 3 3.3 No 9 4 1 2.0 No”WHAT DO YOU 10 4 2 4 3.3 No WANT?” Average => 4 2 2.7 2.9… Show moreBased on this data, determine if the following are true or false statements. 1. The acceptable determination in the table above can be considered a statistic based solely on the ratings for the three human resource attributes. TRUE/FALSE 2. The application of the fitness scale to each barista is used to generate data for the hiring process. TRUE/FALSE 3. Given the fitness scale that Geri uses, she tells me that Barista #4 is four times as customer fit as Barista #1. Is Geri correct?YES/NO Math Statistics and Probability BUAD 5707 Share QuestionEmailCopy link Comments (0)
