Identifytwoanti-discriminationlegislationsinplaceinAustraliaandexpl… Identify two anti-discrimination legislations in place in Australia a
Identifytwoanti-discriminationlegislationsinplaceinAustraliaandexpl… Identify two anti-discrimination legislations in place in Australia and explain how this legislation helps to ensurerespectful workplace communication. LegislationHow ThisLegislation Helps EnsureRespectful Workplace Communication QUESTION 2In the table below are the CBSA policies and/orprocedure that were relevant to completing Tasks 1 throughto 3. Outline how this policy/procedure guides workplace communication at CBSA. CBSA policies and/or procedureOutline how this policy/procedure guides workplace communication at CBSA1. Communication Policyand Procedure 2. Staff Management Policy and Procedure: 3. CBSA Style guide 4. Code of Ethics CBSA policies and/or procedureOutline how this policy/procedure guides workplace communication at CBSA5. Access-Equity-and-Anti- Discrimination-Policy 6. Information-Technology- Policy-Procedures 7. Quality-Assurance-Policy- Procedures 8. Document-Management- Policy-Procedures QUESTION 3Explain how an organisational Code of Conductis relevant to workplace communication. QUESTION 4An organisation’s reputation is often dependent on the cultureand ethics of its employees. Explain how CBSA’s Code of Ethics helps to guide positive workplace communication that helps maintain a positive reputation and workplace culture. QUESTION 5List three techniques you use to make sure your emergency communication is clear and accessible to the culturally diverse QUESTION 6Explain techniques you can use to participate effectively workplace discussions. Specifically consider techniques that will ensure you fully understand what is beingsaid. QUESTION 7Communicating key when getting your message across.Less than one in fifty people think like you do, added into the mix different cultures and backgrounds. Briefly explain four principles of intercultural communication. QUESTION 8Mentoring and CoachingIt is helpful to understand the difference between coaching and mentoring. Although many processes are similar, they are generally delivered by individuals with different qualifications and a different relationship to the person they are supporting. In the table below compare the key differences between coaching and mentoring. Coaching:Mentoring: QUESTION 9Developing cultural competence is important for facilitating positive cross-cultural communication with people from diverse backgrounds or who have special needs or disabilities. Outline the key principles of cultural competence. QUESTION 10Use the tablebelow to identifypossible risks and consequences that could occur with miscommunication, include impact to the individual and/ or organisation. CategoryPossible RiskPossible consequencesWording of message Channel of message Body language Responsible person sending message QUESTION 11Outline the features of the following communication styles. Passive Aggressive Assertive QUESTION 12In the table below briefly explain the following communication methods and examplesof their effectiveuse. MethodExplanation:Examples of Effective Use:Verbal Non-verbal Written QUESTION 13List the general principles for managing conflict. QUESTION 14Explain how youaddress the mentoring needs of Jay and Sallyin Task 3, Part A Business Management Human Resource Management Share QuestionEmailCopy link


