For more than two years, medical assistant Linda Lewis had been…

/in /by

Question For more than two years, medical assistant Linda Lewis had been… For more than two years, medical assistant Linda Lewis had been employed by Drs. Norek and Klein, who are gerontologists. Also on staff are two registered nurses, a medical laboratory technician, and a medical social worker. The daughter of one of the doctor’s patients has just called the office. She is very distraught at the seemingly diminished capacity of her mother and insists on speaking to the doctor. Linda explains that both physicians take only emergency calls during patient appointment hours, but that she will take a detailed message. This caller, however, suggests that not only should her call be considered an emergency, but that she will sue the doctor if the call is not handled accordingly. Provide detailed answers for each of the following questions. Your response should be two (2) pages in length. · What should Linda do immediately to diffuse the situation? Health Science Science Nursing B.SC NURSI 123 Share QuestionEmailCopy link Comments (0)

You might also like
an example of a fitness journal where to log...
Based on the textbook, lecture notes short essaythat explains how...
rd My courses CHC33015AH Subject 2: Compliant Aged Care Practice Part I: Quiz. Working Lega Briefly explain the consequences if the following legal...
Question Answered step-by-step I need a response to this discussion An authentic role problem that... I need a response to this discussion An authentic role problem that I personally relate to and have been impacted by is role overload. The American Testing Institute describes this problem as, "More responsibility and roles than are manageable." (p. 185) As a nursing student I heavily identify with this issue. Finding a balance between studying for multiple hard classes, maintaining a social life, and still making time for yourself is a hard thing to do. Even if accomplished, it is almost impossible to avoid burnout. An intervention that could help overcome the stress of overload could be identifying key contributors. Recognize what causes the most stress and what is a priority. For me, obviously nursing school is my biggest priority. Even though I delegate plenty of time to studying, I often overwork myself and do not plan breaks. Not planning breaks causes me to get overwhelmed and not focus on what I am learning. Avoiding this can be implementing The Pomodoro Method. The Pomodoro method is studying for 30 minutes straight and then taking a 10 minute break, and then completing this cycle until work is finished. This can reduce the feeling of being overwhelmed with work. Another intervention to reduce role overload is delegating tasks. In a healthcare setting this can be delegating specific tasks to supportive nursing roles, such as a CNA or LVN. For me personally, I cannot delegate my workload onto others. So this would mean delegating my time appropriately. Instead of focusing and stressing on school work each weekend, I can make time to go to the gym with a friend. That would take care of my social and personal need. If I really needed to study, I could invite a friend to study with me, taking care of my educational and social need. Using my time wisely to complete two of my needs at once can help save time without focusing on one task at a time.  Health Science Science Nursing NURS MISC Share QuestionEmailCopy link Comments (0)
Online learning vs Physical learning Write a complete outline for...
Question discuss how the ANA standards are tested using the nclex style of... discuss how the ANA standards are tested using the nclex style of questions Health Science Science Nursing Share QuestionEmailCopy link Comments (0)
6. History A female patient is a diagnosed depression patient who...
41. XYZ Company is trying to decide between the following two...