(CSR critique) (5), read the company we made up so you have an idea of what the company is about. do not do slide 1. the rivals are uber, doordash, and Instacart.

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  • GoTutors is an online tutor search platform that procures tutors and textbook resources.
  • Uber has a similar online search platform that provides:
  1. scooters and bicycles for hire,
  2. freight transportation,

3.couriers, package delivery, food delivery,

4.and vehicles for hire.

  • With its growth, the Uber has been criticized over several ethical issues on employment contract, CSR statement, and business model.
  • Go Tutors provides a downloadable app that creates a student profile for listing or dispatching close by tutors
  • Uber is counted among the biggest providers of the online economy just like Go Tutors and pioneers self-driving cars.
  • Traffic congestion and carbon emissions (Badger, 2017)
  • Insufficient wheelchair accessible vans (Said, 2018)
  • Use of phones whereas driving (Jacks, 2019)
  • Unsafe sharing of passenger information
  • From these ethical issues, Uber’s reputation has went on struggling and impacted on its revenue.
  • Uber has been criticized over several ethical issuesUber has been criticized over ethical issues like sexual harrassment, collection of fares during taxi strikes, driver contracts, compliance with minimum wage laws, price fixing allegations, safety concerns, traffic congestion as well as carbon emissions, insufficient wheelchair accessible vans, use of mobile phones while driving among others.

    Minimum wage laws guarantee drivers minimum wages in such cities like New York City that warrants drivers a minimum wage of $26.51/hour prior to expenses

    When demand is high in some area and drivers are limited in the area, fares increase to attract more drivers in the area

    Uber drivers have been accused of sexual assault

    • Uber has been criticized over ethical issues such as:

    ØDriver contracts (Tansey, 2015)

    ØMinimum wage laws (Brustein, 2018)

    ØPrice fixing allegation (Newcomer, 2017)

    ØSafety concerns

    the increasing number of cabs has increased traffic congestion and carbon emissions in cities like San Francisco and New York City because many people are now using these services instead of public transport.

    Certain number of wheelchair accessible vans (WAVs) are required for use but some drivers lack them which is difficult for disabled passengers.

  • A new app for passenger safety should assist in times of emergency when assaults happen in transit
  • Laws should be integrated that Uber is restricted to the type of information that it gathers such as payment data
  • Adhereing to minimum wage laws will ensure providence of quality services and that evryone goes home happy
  • The manner in which drivers use their phones should be monitored to minimize accidents
  • Sufficient wheelchair accessible vans should be provided to ensure that all passengers whether disabled or not are accommodated.
  • The company therefore needs to address these issues to maintain as well as enhance its reputation and brand since this is vital for its future success. The company should install new app for passengers’ safety, integrate laws for privacy, monitor phone use, provide sufficient wheelchair accessible vans, and adhere to minimum wage laws.