BlackEagle company ran a cluster analysis on 200 business clients…

QuestionAnswered step-by-stepBlackEagle company ran a cluster analysis on 200 business clients…BlackEagle company ran a cluster analysis on 200 business clients by Satisfaction and Transaction. 1. Descrbe each cluster by Customer type, Firm size, Region, and Distribution system, along with its Satisfaction and Transaction. 2. Which cluster shows the highest satisfaction? 3. Which cluster shows the highest transaction? 4. If we assume Product Quality, Competitive Pricing, Order&Billing, and Delivery Speed are equally significant determinants of repurchase, briefly discuss how the firm can encourage members of each cluster to repurchase. customer type firm size region distribution system satisfaction  Transaction Cluster product quality competitive pricing order&billing delivery speed1 to 5 years Large (500+) Outside North America Direct to customer 8.2 65.1 3 8.5 6.8 5.0 3.7Over 5 years Small (0 to 499) USA/North America Indirect through broker 5.7 67.1 3 8.2 5.3 3.9 4.9Over 5 years Large (500+) Outside North America Direct to customer 8.9 72.1 3 9.2 4.5 5.4 4.5Less than 1 year Large (500+) Outside North America Indirect through broker 4.8 40.1 1 6.4 8.8 4.3 3.01 to 5 years Large (500+) USA/North America Direct to customer 7.1 57.1 2 9.0 6.8 4.5 3.5Less than 1 year Small (0 to 499) Outside North America Indirect through broker 4.7 50.1 1 6.5 8.5 3.6 3.3Less than 1 year Large (500+) Outside North America Indirect through broker 5.7 41.1 1 6.9 8.9 2.1 2.01 to 5 years Large (500+) Outside North America Indirect through broker 6.3 56.1 2 6.2 6.9 4.3 3.71 to 5 years Large (500+) Outside North America Indirect through broker 7.0 56.1 2 5.8 9.3 4.4 4.6Less than 1 year Large (500+) Outside North America Indirect through broker 5.5 59.1 2 6.4 8.4 4.1 4.4Over 5 years Large (500+) USA/North America Direct to customer 7.4 68.1 3 8.7 6.8 3.8 4.0Less than 1 year Large (500+) Outside North America Indirect through broker 6.0 53.1 1 6.1 8.2 3.0 3.2Less than 1 year Small (0 to 499) USA/North America Direct to customer 8.4 58.1 2 9.5 7.6 5.1 4.4Over 5 years Small (0 to 499) USA/North America Direct to customer 7.6 72.1 3 9.2 7.1 4.5 4.21 to 5 years Large (500+) Outside North America Direct to customer 8.0 62.1 2 6.3 8.8 4.8 5.2Over 5 years Small (0 to 499) USA/North America Indirect through broker 6.6 71.1 3 8.7 4.9 4.3 4.51 to 5 years Small (0 to 499) Outside North America Direct to customer 6.4 50.1 1 5.7 6.2 4.2 4.51 to 5 years Large (500+) Outside North America Indirect through broker 7.4 58.1 2 5.9 8.4 5.7 4.81 to 5 years Large (500+) Outside North America Indirect through broker 6.8 55.1 2 5.6 9.1 5.0 4.5Over 5 years Large (500+) Outside North America Indirect through broker 7.6 67.1 3 9.1 8.4 4.5 4.4Less than 1 year Small (0 to 499) Outside North America Indirect through broker 5.4 50.1 1 5.2 8.4 3.3 3.3Over 5 years Large (500+) Outside North America Direct to customer 9.9 70.1 3 9.6 4.5 4.3 4.31 to 5 years Small (0 to 499) USA/North America Direct to customer 7.0 60.1 2 8.6 3.7 4.8 4.0Over 5 years Large (500+) Outside North America Direct to customer 8.6 65.1 3 9.3 6.2 6.7 4.5Less than 1 year Small (0 to 499) Outside North America Indirect through broker 4.8 55.1 2 6.0 8.0 4.7 4.01 to 5 years Large (500+) Outside North America Indirect through broker 6.6 58.1 2 6.4 7.1 5.6 3.9Over 5 years Small (0 to 499) USA/North America Indirect through broker 6.3 70.1 3 8.5 4.8 5.3 4.4Less than 1 year Small (0 to 499) Outside North America Indirect through broker 5.4 55.1 2 7.0 9.0 4.3 3.7Over 5 years Small (0 to 499) USA/North America Indirect through broker 6.3 70.1 3 8.5 4.8 5.7 4.4Less than 1 year Large (500+) Outside North America Indirect through broker 5.4 52.1 1 7.6 7.7 4.7 3.5Less than 1 year Small (0 to 499) USA/North America Direct to customer 6.1 44.1 1 6.9 5.2 3.7 3.3Less than 1 year Large (500+) Outside North America Indirect through broker 6.4 51.1 1 8.1 6.6 3.0 3.0Less than 1 year Large (500+) Outside North America Indirect through broker 5.4 44.1 1 6.7 9.2 3.5 3.41 to 5 years Large (500+) Outside North America Indirect through broker 7.3 62.1 2 8.0 8.7 4.7 4.2Less than 1 year Large (500+) Outside North America Indirect through broker 6.3 54.1 2 6.7 8.4 2.5 3.5Less than 1 year Small (0 to 499) USA/North America Indirect through broker 5.4 51.1 1 8.7 5.6 3.1 2.51 to 5 years Small (0 to 499) USA/North America Direct to customer 7.1 57.1 2 9.0 6.8 3.9 3.5Over 5 years Large (500+) Outside North America Direct to customer 8.7 77.1 3 9.6 7.7 5.2 4.91 to 5 years Large (500+) Outside North America Indirect through broker 7.6 65.1 3 8.2 9.0 4.7 4.5Less than 1 year Small (0 to 499) Outside North America Indirect through broker 6.0 53.1 1 6.1 8.2 4.5 3.21 to 5 years Large (500+) Outside North America Indirect through broker 7.0 61.1 2 8.3 9.1 4.6 3.91 to 5 years Small (0 to 499) USA/North America Direct to customer 7.6 61.1 2 9.4 8.5 4.1 4.1Over 5 years Large (500+) USA/North America Direct to customer 8.9 72.1 3 9.3 7.4 4.6 4.31 to 5 years Large (500+) Outside North America Direct to customer 7.6 55.1 2 5.1 5.9 4.9 4.5Over 5 years Small (0 to 499) USA/North America Indirect through broker 5.5 65.1 3 8.0 5.2 4.3 4.71 to 5 years Large (500+) Outside North America Indirect through broker 7.4 58.1 2 5.9 8.4 5.2 4.8Over 5 years Small (0 to 499) USA/North America Direct to customer 7.1 67.1 3 8 3.8 5.0 3.51 to 5 years Large (500+) Outside North America Indirect through broker 7.6 60.1 2 5.7 8.2 6.5 5.2Over 5 years Small (0 to 499) Outside North America Direct to customer 8.7 67.1 3 9.9 6.8 4.5 3.9Over 5 years Large (500+) USA/North America Direct to customer 8.6 61.1 2 7.9 4.7 4.1 4.3Less than 1 year Large (500+) Outside North America Indirect through broker 5.4 48.1 1 6.7 7.2 4.0 2.8Over 5 years Small (0 to 499) USA/North America Indirect through broker 5.7 67.1 3 8.2 5.3 4.5 4.9Over 5 years Large (500+) Outside North America Direct to customer 8.7 66.1 3 9.4 6.3 4.7 4.6Less than 1 year Small (0 to 499) USA/North America Direct to customer 6.1 44.1 1 6.9 5.2 3.2 3.31 to 5 years Large (500+) Outside North America Indirect through broker 7.3 62.1 2 8.0 8.7 4.9 4.2Over 5 years Small (0 to 499) USA/North America Indirect through broker 7.7 59.1 2 9.3 7.4 4.1 3.41 to 5 years Large (500+) Outside North America Direct to customer 9.0 74.1 3 7.4 9.6 5.7 5.5Over 5 years Small (0 to 499) USA/North America Indirect through broker 8.2 58.1 2 7.6 4.4 4.6 4.0Over 5 years Small (0 to 499) USA/North America Indirect through broker 7.1 67.1 3 8 3.8 3.7 3.5Over 5 years Large (500+) Outside North America Indirect through broker 7.9 61.1 2 9.9 5.4 5.6 4.0Over 5 years Small (0 to 499) USA/North America Indirect through broker 6.6 71.1 3 8.7 4.9 5.4 4.51 to 5 years Large (500+) Outside North America Direct to customer 8.0 63.1 2 8.4 6.7 2.7 3.6Less than 1 year Small (0 to 499) USA/North America Direct to customer 6.3 44.1 1 8.8 5.8 4.4 2.9Less than 1 year Large (500+) Outside North America Indirect through broker 6.0 47.1 1 7.7 6.2 3.3 2.6Less than 1 year Large (500+) Outside North America Indirect through broker 5.4 48.1 1 6.6 7.2 3.5 2.81 to 5 years Large (500+) Outside North America Indirect through broker 7.6 60.1 2 5.7 8.2 4.7 5.21 to 5 years Small (0 to 499) Outside North America Indirect through broker 6.4 50.1 1 5.7 6.2 5.0 4.51 to 5 years Small (0 to 499) Outside North America Direct to customer 6.1 48.1 1 5.5 6.0 4.5 4.3Less than 1 year Large (500+) Outside North America Indirect through broker 5.2 51.1 1 7.5 7.6 4.0 3.41 to 5 years Large (500+) Outside North America Indirect through broker 6.6 58.1 2 6.4 7.1 4.7 3.9Over 5 years Small (0 to 499) Outside North America Indirect through broker 7.6 67.1 3 9.1 8.4 5.4 4.4Less than 1 year Small (0 to 499) USA/North America Direct to customer 5.8 43.1 1 6.7 5.0 2.9 3.11 to 5 years Large (500+) Outside North America Indirect through broker 7.9 66.1 3 6.5 8.7 4.6 4.6Over 5 years Large (500+) Outside North America Direct to customer 8.6 66.1 3 9.9 6.8 4.1 3.91 to 5 years Large (500+) Outside North America Direct to customer 8.2 65.1 3 8.5 6.8 4.4 3.7Over 5 years Small (0 to 499) USA/North America Indirect through broker 7.1 63.1 2 9.9 4.9 3.1 3.8Less than 1 year Small (0 to 499) Outside North America Direct to customer 6.4 49.1 1 7.6 7.4 4.5 3.91 to 5 years Small (0 to 499) USA/North America Direct to customer 7.6 61.1 2 9.4 8.5 4.3 4.1Over 5 years Small (0 to 499) USA/North America Direct to customer 8.9 72.1 3 9.3 4.6 5.2 4.6Less than 1 year Large (500+) Outside North America Indirect through broker 5.7 44.1 1 7.1 7.8 2.6 2.7Over 5 years Large (500+) USA/North America Indirect through broker 7.1 63.1 2 9.9 4.9 3.2 3.8Over 5 years Small (0 to 499) USA/North America Indirect through broker 7.4 68.1 3 8.7 6.8 4.3 4.01 to 5 years Small (0 to 499) USA/North America Direct to customer 6.6 53.1 1 8.6 6.3 2.7 3.0Less than 1 year Small (0 to 499) Outside North America Indirect through broker 5.0 37.1 1 6.4 8.4 2.0 1.61 to 5 years Small (0 to 499) USA/North America Direct to customer 8.2 52.1 1 7.7 5.9 4.7 4.3Less than 1 year Large (500+) Outside North America Indirect through broker 5.2 51.1 1 7.5 7.6 3.4 3.4Less than 1 year Small (0 to 499) Outside North America Indirect through broker 5.2 48.1 1 5.0 8.2 2.4 3.11 to 5 years Small (0 to 499) USA/North America Direct to customer 8.2 52.1 1 7.7 5.9 5.1 4.31 to 5 years Small (0 to 499) USA/North America Direct to customer 7.3 59.1 2 9.1 8.3 4.6 3.91 to 5 years Small (0 to 499) Outside North America Direct to customer 8.2 59.1 2 5.5 6.3 5.5 4.9Over 5 years Small (0 to 499) USA/North America Indirect through broker 7.4 58.1 2 9.1 7.3 4.4 3.3Less than 1 year Small (0 to 499) Outside North America Indirect through broker 4.8 51.1 1 7.1 9.9 2.0 2.4Over 5 years Large (500+) USA/North America Direct to customer 7.6 72.1 3 9.2 7.1 4.4 4.2Over 5 years Large (500+) Outside North America Direct to customer 8.9 72.1 3 9.3 4.6 4.8 4.6Over 5 years Large (500+) USA/North America Indirect through broker 7.7 59.1 2 9.3 7.4 3.6 3.4Less than 1 year Small (0 to 499) USA/North America Direct to customer 7.3 50.1 1 8.6 6.7 4.9 3.6Less than 1 year Small (0 to 499) Outside North America Direct to customer 6.3 48.1 1 7.4 7.2 4.2 3.7Less than 1 year Small (0 to 499) USA/North America Direct to customer 5.4 51.1 1 8.7 5.6 3.1 2.51 to 5 years Small (0 to 499) Outside North America Direct to customer 6.4 61.1 2 7.8 7.9 4.3 3.91 to 5 years Large (500+) Outside North America Indirect through broker 6.4 57.1 2 7.9 9.7 3.4 3.5Less than 1 year Large (500+) Outside North America Indirect through broker 5.4 52.1 1 7.6 7.7 3.1 3.5Over 5 years Small (0 to 499) Outside North America Direct to customer 8.7 71.1 3 9.2 7.3 5.1 4.21 to 5 years Small (0 to 499) Outside North America Direct to customer 6.1 59.1 2 7.7 7.7 4.0 3.7Less than 1 year Large (500+) USA/North America Direct to customer 8.4 58.1 2 9.5 7.6 5.6 4.41 to 5 years Large (500+) Outside North America Indirect through broker 7.9 66.1 3 6.5 8.7 5.0 4.61 to 5 years Large (500+) Outside North America Indirect through broker 7.0 61.1 2 8.3 9.1 4.2 3.9Over 5 years Large (500+) USA/North America Direct to customer 8.7 77.1 3 9.6 7.7 4.4 4.91 to 5 years Large (500+) Outside North America Indirect through broker 7.9 62.1 2 5.9 8.4 5.8 5.41 to 5 years Small (0 to 499) USA/North America Direct to customer 7.1 61.1 2 8.7 3.8 4.6 4.2Less than 1 year Small (0 to 499) USA/North America Indirect through broker 5.8 43.1 1 6.7 5.0 3.8 3.1Over 5 years Small (0 to 499) USA/North America Direct to customer 8.4 66.1 3 9.7 6.7 3.7 4.1Over 5 years Small (0 to 499) USA/North America Direct to customer 7.1 69.1 3 8.8 6.7 4.0 3.91 to 5 years Large (500+) Outside North America Indirect through broker 7.6 65.1 3 8.2 9.0 4.5 4.5Over 5 years Large (500+) Outside North America Direct to customer 7.3 65.1 3 8.9 8.2 4.2 4.21 to 5 years Large (500+) Outside North America Direct to customer 8.0 63.1 2 8.4 6.7 4.0 3.61 to 5 years Small (0 to 499) Outside North America Direct to customer 6.1 59.1 2 7.7 7.7 5.1 3.7Over 5 years Large (500+) Outside North America Direct to customer 8.7 71.1 3 9.2 7.3 4.2 4.2Less than 1 year Large (500+) Outside North America Indirect through broker 5.8 46.1 1 7.3 8.0 2.8 2.9Less than 1 year Large (500+) USA/North America Direct to customer 6.4 45.1 1 9.0 6.0 3.3 3.1Less than 1 year Large (500+) Outside North America Indirect through broker 6.4 51.1 1 8.1 6.6 2.6 3.01 to 5 years Large (500+) Outside North America Direct to customer 9.0 74.1 3 7.4 9.6 5.7 5.51 to 5 years Large (500+) Outside North America Indirect through broker 6.4 57.1 2 7.9 9.7 4.8 3.5Less than 1 year Large (500+) Outside North America Indirect through broker 6.0 47.1 1 7.7 6.2 3.2 2.6Over 5 years Large (500+) Outside North America Direct to customer 8.7 66.1 3 9.4 6.3 5.8 4.6Less than 1 year Large (500+) Outside North America Indirect through broker 5.0 52.1 1 7.2 8 3.2 2.51 to 5 years Small (0 to 499) USA/North America Direct to customer 7.4 54.1 2 8.3 5.3 4.1 3.1Over 5 years Small (0 to 499) USA/North America Indirect through broker 8.6 61.1 2 7.9 4.7 4.6 4.3Less than 1 year Large (500+) Outside North America Indirect through broker 5.8 46.1 1 7.3 8.0 3.3 2.9Over 5 years Large (500+) Outside North America Direct to customer 9.8 70.1 3 9.6 4.5 4.4 4.3Less than 1 year Small (0 to 499) USA/North America Indirect through broker 4.8 47.1 1 8.3 5.2 1.2 2.11 to 5 years Small (0 to 499) USA/North America Direct to customer 7.0 60.1 2 8.6 3.7 5.0 4.0Over 5 years Small (0 to 499) USA/North America Indirect through broker 5.5 65.1 3 8.0 5.2 4.6 4.7Less than 1 year Small (0 to 499) Outside North America Indirect through broker 5.0 37.1 1 6.4 8.4 2.4 1.6Less than 1 year Large (500+) Outside North America Indirect through broker 6.0 53.1 1 6.6 8.2 4.3 3.31 to 5 years Large (500+) USA/North America Direct to customer 8.0 51.1 1 7.6 5.8 3.6 4.2Over 5 years Small (0 to 499) USA/North America Direct to customer 7.9 75.1 3 9.4 7.6 5.1 4.4Less than 1 year Small (0 to 499) USA/North America Indirect through broker 4.8 47.1 1 8.3 5.2 1.8 2.11 to 5 years Small (0 to 499) Outside North America Direct to customer 6.4 61.1 2 7.8 7.9 4.1 3.9Less than 1 year Large (500+) Outside North America Indirect through broker 4.8 51.1 1 7.1 9.9 2.8 2.4Less than 1 year Small (0 to 499) Outside North America Direct to customer 6.4 49.1 1 7.6 7.4 4.4 3.91 to 5 years Large (500+) Outside North America Indirect through broker 6.8 55.1 2 5.6 9.1 4.5 4.5Over 5 years Large (500+) USA/North America Indirect through broker 7.9 61.1 2 9.9 5.4 4.0 4.0Over 5 years Large (500+) Outside North America Direct to customer 8.9 72.1 3 9.2 4.5 4.2 4.5Over 5 years Small (0 to 499) USA/North America Indirect through broker 7.4 72.1 3 9.1 7.3 4.5 4.2Over 5 years Small (0 to 499) USA/North America Indirect through broker 7.0 66.1 3 9.9 3.8 3.8 3.5Over 5 years Small (0 to 499) USA/North America Direct to customer 7.0 66.1 3 9.9 3.8 4.1 3.5Less than 1 year Small (0 to 499) Outside North America Indirect through broker 6.0 53.1 1 6.6 8.2 4.6 3.3Over 5 years Small (0 to 499) USA/North America Indirect through broker 7.4 58.1 2 9.1 7.3 3.7 3.31 to 5 years Large (500+) Outside North America Direct to customer 7.6 55.1 2 5.1 5.9 5.1 4.5Less than 1 year Large (500+) Outside North America Indirect through broker 4.8 55.1 2 6.0 8.0 4.3 4.0Over 5 years Small (0 to 499) Outside North America Indirect through broker 7.3 65.1 3 8.9 8.2 5.0 4.21 to 5 years Large (500+) Outside North America Indirect through broker 6.3 56.1 2 6.2 6.9 4.0 3.7Less than 1 year Small (0 to 499) Outside North America Indirect through broker 5.0 52.1 1 7.2 8 3.0 2.5Over 5 years Small (0 to 499) USA/North America Direct to customer 7.1 69.1 3 8.8 6.7 4.1 3.9Less than 1 year Large (500+) Outside North America Indirect through broker 6.3 55.1 2 6.3 8.4 4.4 3.4Over 5 years Small (0 to 499) USA/North America Indirect through broker 6.8 61.1 2 9.7 4.8 4.0 3.6Less than 1 year Large (500+) Outside North America Indirect through broker 5.2 48.1 1 5.0 8.2 3.7 3.1Less than 1 year Small (0 to 499) Outside North America Direct to customer 6.3 48.1 1 7.4 7.2 4.0 3.71 to 5 years Small (0 to 499) Outside North America Direct to customer 6.1 48.1 1 5.5 6.0 4.3 4.31 to 5 years Small (0 to 499) USA/North America Direct to customer 7.3 59.1 2 9.1 8.3 4.6 3.9Less than 1 year Small (0 to 499) Outside North America Indirect through broker 5.4 44.1 1 6.7 9.2 3.7 3.41 to 5 years Large (500+) Outside North America Direct to customer 8.0 62.1 2 6.3 8.8 6.4 5.21 to 5 years Small (0 to 499) USA/North America Direct to customer 7.4 54.1 2 8.3 5.3 3.6 3.11 to 5 years Small (0 to 499) USA/North America Direct to customer 7.3 53.1 1 8.2 5.2 4.7 3.01 to 5 years Small (0 to 499) USA/North America Direct to customer 7.3 53.1 1 8.2 5.2 4.0 3.0Less than 1 year Small (0 to 499) USA/North America Direct to customer 6.4 45.1 1 9.0 6.0 4.3 3.1Less than 1 year Large (500+) Outside North America Indirect through broker 5.7 44.1 1 7.1 7.8 3.6 2.7Less than 1 year Large (500+) Outside North America Indirect through broker 5.7 41.1 1 6.9 8.9 2.7 2.01 to 5 years Small (0 to 499) USA/North America Direct to customer 6.6 53.1 1 8.6 6.3 4.0 3.0Less than 1 year Large (500+) Outside North America Indirect through broker 6.3 54.1 2 6.7 8.4 3.8 3.5Less than 1 year Large (500+) Outside North America Indirect through broker 5.4 55.1 2 7.0 9.0 3.3 3.7Over 5 years Small (0 to 499) USA/North America Indirect through broker 7.4 59.1 2 9.7 5.2 4.5 3.8Over 5 years Small (0 to 499) USA/North America Direct to customer 8.6 66.1 3 9.9 6.8 5.0 3.9Less than 1 year Small (0 to 499) USA/North America Direct to customer 7.3 50.1 1 8.6 6.7 4.8 3.6Less than 1 year Large (500+) Outside North America Indirect through broker 6.3 55.1 2 6.3 8.4 2.8 3.4Over 5 years Large (500+) Outside North America Direct to customer 8.7 67.1 3 9.9 6.8 4.3 3.9Over 5 years Large (500+) USA/North America Direct to customer 8.6 65.1 3 9.3 6.2 4.0 4.5Over 5 years Large (500+) USA/North America Direct to customer 8.4 66.1 3 9.7 6.7 4.9 4.1Over 5 years Small (0 to 499) USA/North America Indirect through broker 7.4 59.1 2 9.7 5.2 4.6 3.8Over 5 years Large (500+) USA/North America Direct to customer 9.9 70.1 3 9.6 4.5 4.0 4.31 to 5 years Small (0 to 499) USA/North America Direct to customer 8.0 51.1 1 7.6 5.8 4.4 4.2Over 5 years Small (0 to 499) USA/North America Indirect through broker 7.9 75.1 3 9.4 7.6 4.7 4.4Over 5 years Large (500+) Outside North America Direct to customer 9.8 70.1 3 9.6 4.5 4.6 4.3Over 5 years Large (500+) Outside North America Direct to customer 8.9 72.1 3 9.3 7.4 4.4 4.3Over 5 years Small (0 to 499) USA/North America Indirect through broker 6.8 61.1 2 9.7 4.8 4.7 3.6Over 5 years Small (0 to 499) USA/North America Direct to customer 7.4 72.1 3 9.1 7.3 6.0 4.2Less than 1 year Small (0 to 499) Outside North America Indirect through broker 4.7 50.1 1 6.5 8.5 4.3 3.3Less than 1 year Large (500+) Outside North America Indirect through broker 5.4 48.1 1 6.6 7.2 3.2 2.81 to 5 years Large (500+) Outside North America Indirect through broker 7.0 56.1 2 5.8 9.3 5.9 4.61 to 5 years Small (0 to 499) USA/North America Direct to customer 7.1 61.1 2 8.7 3.8 5.5 4.2Less than 1 year Small (0 to 499) USA/North America Direct to customer 6.3 44.1 1 8.8 5.8 3.8 2.9Less than 1 year Large (500+) Outside North America Indirect through broker 5.5 59.1 2 6.4 8.4 4.0 4.4Less than 1 year Small (0 to 499) Outside North America Indirect through broker 5.4 48.1 1 6.7 7.2 2.9 2.8Less than 1 year Large (500+) Outside North America Indirect through broker 5.4 50.1 1 5.2 8.4 4.3 3.3Less than 1 year Small (0 to 499) Outside North America Indirect through broker 4.8 40.1 1 6.4 8.8 3.6 3.0Over 5 years Large (500+) USA/North America Indirect through broker 8.2 58.1 2 7.6 4.4 4.4 4.01 to 5 years Large (500+) Outside North America Indirect through broker 7.9 62.1 2 5.9 8.4 6.0 5.4Over 5 years Large (500+) Outside North America Direct to customer 8.6 66.1 3 9.7 6.8 4.4 4.21 to 5 years Large (500+) Outside North America Direct to customer 8.2 59.1 2 5.5 6.3 5.9 4.9Over 5 years Small (0 to 499) Outside North America Direct to customer 8.6 66.1 3 9.7 6.8 4.3 4.2Engineering & TechnologyIndustrial EngineeringOperations ManagementENGR 213Share Question