A resident at an aged care facility has a fall through the night….

Question Answered step-by-step A resident at an aged care facility has a fall through the night…. A resident at an aged care facility has a fall through the night. The registered nurse on night shift forgets to call the patient’s daughter until the morning. The resident has a nasty cut above her eye and she has sprained her ankle. The daughter of the resident doesn’t speak English very well and when she arrives at the facility, she is shouting and her body language shows that she is angry. You try to speak but she isn’t listening.What could you say to her to de-escalate the situation and what body language would you display to de-escalate this situation? Health Science Science Nursing Share QuestionEmailCopy link Comments (0)