A large health-care corporation recently purchased a small, 50-bed

Question Answered step-by-step A large health-care corporation recently purchased a small, 50-bedrural nursing home. A new Director of Nursing was brought in to replace the former one, who had retired after 30 years. The new director addressed the staff members at the reception held to welcome her. At the reception, the new director stated:My philosophy is that you cannot manage anything that you haven’t measured. Everyone tells me that you have all been doing an excellent job here. With my measurement approach, we will be able to analyze everything you do and become more efficient than ever. The nursing staff members soon found out what the new director meant by her measurement approach. Every bath, episode of incontinence care, feeding of a resident, or trip off the unit had to be counted, and the amount of time each activity had to be recorded. Nurse managers were required to review these data with staff members every week, questioning any time that was not accounted for. Time spend talking with families or consulting with other staff members was considered time wasted unless the staff member could “justify” the interruption” in his or her work. No one complained openly about the change, but absenteeism rates increased rapidly. Personal day and vacation time requests soared. Staff members nearing retirement crowded the tiny personnel office, overwhelming the single staff member with their requests to “tell me how soon I can retire with full benefits.” The new Director of Nursing found the shortage of staff was becoming a serious problem and no new applications were coming in from potential applicants.  3. What is the solution for solving the problem? Provide a solution that is empirically and theoretically based? 4. Why is your strategy going to work? Be specific and detailed in your response. Health Science Science Nursing NUR 520 Share QuestionEmailCopy link Comments (0)