Q1 Case 1 Read the following email that was proposed to be sent to…

Question Answered step-by-step Q1 Case 1 Read the following email that was proposed to be sent to… Q1Case 1Read the following email that was proposed to be sent to all staff at a community services organisation.To all staff:Re:  New Community Services program likely to be approved by Cabinet this week.  CONFIDENTIALA leak from a reputable source at Parliament House has indicated that it appears very likely that the Government will announce a new community services directive later this week.  The directive will be a restriction on the amount of money that can be “cashed” from a pension check.  Under the proposal, only $30 per week will be allowed to be cashed.  All other money will need to be spent on either rent, food, clothing or schooling costs.The initiative is designed to prevent pension recipients from spending money on such things as gambling, alcohol, cigarettes and drugs and follows the Royal Commission into Children’s Poverty report tabled in Parliament last week.As this information is highly confidential until confirmed following released by Cabinet, staff should not discuss this with anybody outside the organisation.  Staff should however commence with work to consider the impact of this directive on current programs and clients.Johnny Not-CleverFoot-in-mouth Section Luckily the Communications Manager was made aware of this all staff email before it was sent out and as it broke many of the communications protocols for the organisation he cancelled the correspondence and sent Johnny Not-Clever for performance counselling and training in effective communication.Answer the following questions:a)      What would have been the political implications of this All Staff circular if it had been sent out?b)      What economic impact could this have had on the organisation that was going to publish the circular?c)      What social impact could this have had on the Australian population if the information had hit the media?d)      What problems are there with the technology in sending out a confidential “All staff circular” by email? Q2 With resources for community service funding scarce, why is it important that applications for funding are carefully worded? Q3Case studyA community services organisation has the following two objectives:•   To listen to and understand each client well so that we can deliver individual and client-centred services that best suit the needs of the client.•   To encourage a strong network of relationships around each client. a) Given the objectives above, write two communication strategies that would reflect that need.  Q4Case studyNo staff will take time off work for activities such as prayer, smoking or breastfeeding without approval from their supervisor.Supervisors will use their own discretion whether this time will be allowed. a)      Rewrite the statement above so it is non-discriminatory.b)      What is the duty of care of the supervisor?  Q5Case studyAbbeyfield Children’s Disability Services has a very comprehensive crisis communication plan to cover emergency issues for children, including reporting of child abuse, injuries to children and abduction. Today one of the children has disclosed to a staff member that she has been sexually abused by a trusted family member. a)How will the crisis communication plan help the staff member report the abuse?  Q6Case studyYelloon works in a community services setting. She works with deaf children – she understands the needs of these children because she is deaf herself.Today when she returns to the office, she sees that everyone is in the tea room having afternoon tea. One of the staff members signs Auslan to her that it was the Christmas afternoon tea and everyone had brought a Secret Santa present.Yelloon knew nothing about this – it was discussed in the staff meeting last week and everyone presumed that she had worked out that it was happening.Yelloon felt lonely and left out. She was embarrassed that she hadn’t brought a present. She went back to her desk and packed up her stuff and went home.She loved working with the kids, but didn’t really want to go back ever again. a) What two communication strategies could be put in place so this never happens again to Yelloon?  Q7 Read the following statements that relate to coaching or mentoring and write the correct answer in Third column.StatementCoaching or mentoring (write the correct answer in next column)AnswerA safe environment where a person can share the issues that are affecting their professional practiceCOACHING MENTORING Showing someone how to do something more effectively – eg communicate with clientsCOACHING MENTORING A long term relationship that may deal with a variety of issuesCOACHING MENTORING Develops an individual for the futureCOACHING MENTORING Used for teaching someone the procedures for a jobCOACHING MENTORING  Q8a) a)      In the following table make a list of four traditional and four non-traditional media – and what each may be used for:Traditional mediaUses        Non-traditional mediaUses         b)      Social media is often used for business purposes now.  What are five social media etiquettes that should be used to make sure business communication remains effective and appropriate? 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