QuestionAnswered step-by-stepForecasting Case Study – Northcliff Retirement Residence Case Study…F
QuestionAnswered step-by-stepForecasting Case Study – Northcliff Retirement Residence Case Study…Forecasting Case Study – Northcliff Retirement Residence Case Study Instructions: The purpose of this assignment is for you to develop your skills in various techniques to forecast future HR demand and analyze future internal HR supply and addressing an imbalance. This assignment is worth 10% of your grade for the course. Select one other student to work with you and work in a pair to forecast the HR demand for Northcliff Retirement Residence. Round all FTEs to whole numbers – answers in decimals will be marked as incorrect. Total points is 170 (one point for each correct cell & two points for each correct question response). Submit one copy of your case study response as a word document (do not submit a pdf or excel file) through the Blackboard assessment function. First, calculate the total number of positions the facility will need in 2022, 2023, and 2024. Complete Table 2. From these numbers, you can calculate the change demand for each job category each year.Second, based on the assumptions provided below, determine the anticipated employee turnover for each of the years for each of the major employee categories. Complete Table 3. Finally, calculate the number of new FT positions Northcliff Retirement Residence will need to hire for each major employee category for each of the years (net HR demand). Complete Table 4.Answer the 4 questions following the three completed tables. Background: Northcliff Retirement Residence was established in 1980 by parishioners of the local United Church. Originally, a small group of professionals employed by the Church along with a dedicated team of volunteers ran the home. Over the years, the management and operations of the facility became formalized and it now exists at a separate not for profit organization. Ten years ago, the management and board of Northcliff engaged in strategic planning to look 25 years into the future. The environmental analysis showed an increasing need for long-term care facilities because of the aging population in the area. Five years ago the organization secured government approvals to expand the facility and construction has been underway for the past year. The new section of Woodville LTC is set to open in two stages. The first unit of the new wing will open at the beginning of 2023 and the second in January of 2024. As part of the restructuring, Corporate Services will be taken over by the local hospital. Northcliff currently cares for a total of 100 residents in private, en-suite rooms organized into two wings which each has two units. The new sections will increase the total number of rooms (and residents) to 150 by 2024. Each wing is led by a Manager and each unit has a full-time Coordinator. The resident care staff also includes Registered Nurses, Personal Support Workers, Recreation Therapists, and a Volunteer Services Coordinator. The new wing will be organized in the same manner. The new units will be housing residents with a higher care need than the current units and so will require additional Registered Nurse and Personal Support Worker positions as noted in the assumptions on the following pages. The Residence Services Department provides cleaning, maintenance and food services for the facility. Note the assumptions on the following page. The organization’s current structure and staffing are shown in the organization chart and Table 1 on the following page. Current Organization Structure – Northcliff Retirement Residence Image transcription textChief Executive Officer Senior Manager, Senior Manager Resident Care Corporate Services Manager, Finance,Manager. Manager, Resident Manager, Resident Manager. Housekeeping & IT, Purchasing. Care Care FoodServices Communications, Maintenance HR & VolunteersTable 1 Northcliff Retirement Residence – Current Staffing Department and Position # FTEs Annual Turnover Rate (%)Executive Chief Executive OfficerSenior ManagerExecutive Assistant 123 5530Resident CareManagerUnit CoordinatorRegistered NursePersonal Support WorkerRecreation TherapistVolunteer Services 242015084 0817173020Residence ServicesManagerFood ServicesHousekeeping & Maintenance 21220 501525Corporate ServicesManagerCommunicationsFinance & I.T.Human Resources Purchasing & Logistics 21333 2020202020Total 240 Assumptions: With regard to Executive Services, assume:There will be no increases or decreases in the number of positionsAnnual turnover as noted by position in Table 1 With regard to Resident Care, assume:In the current units, all positions will require the current ratios of FTE positions to residentIn the new units, the ratio of Manager, Unit Coordinator, Recreation Therapist, and Volunteer Services positions will remain the same as for the current unitsEach of the new units will require an additional 3 FTE Registered Nurse positionsEach of the new units will require a ratio of 2 FTE Personal Support Worker: 1 residentNew positions begin January 1 of 2023 and January 1 of 2024Annual turnover as noted by position in Table 1With regard to Residence Services, assume:No increases to number of manager positions; increases to front line positions according to the current ratios as each new wing opensNew positions begin January 1 of 2023 and January 1 of 2024Annual turnover as noted by position in Table 1With regard to Corporate Services, assume:During 2022, all Corporate Services positions will wind down as the work is taken over by the local hospitalAs of January 1, 2023, there will be no Corporate Services positionsAnnual turnover in Corporate Services is 20% Student Names: ____________________________________________________________________________ Table 2 Northcliff Retirement Residence – Total # Full-time Positions (use to calculate Change Demand) Department and Position 2022 2023 2024Executive Chief Executive OfficerSenior ManagerExecutive Assistant Resident CareManagerUnit CoordinatorRegistered NursePersonal Support WorkerRecreation TherapistVolunteer Services Residence ServicesManagerFood ServicesHousekeeping & Maintenance Corporate ServicesManagerCommunicationsFinance & I.T.Human Resources Purchasing & Logistics Total Table 3 Northcliff Retirement Residence – Anticipated Turnover (Replacement Demand) Department and Position 2022 2023 2024Executive Chief Executive OfficerSenior ManagerExecutive Assistant Resident CareManagerUnit CoordinatorRegistered NursePersonal Support WorkerRecreation TherapistVolunteer Services Residence ServicesManagerFood ServicesHousekeeping & Maintenance Corporate ServicesManagerCommunicationsFinance & I.T.Human Resources Purchasing & Logistics Total Table 4 Northcliff Retirement Residence – Number of FTE Positions to be Filled (Net HR Demand) Department and Position 2022 2023 2024Executive Chief Executive OfficerSenior ManagerExecutive Assistant Resident CareManagerUnit CoordinatorRegistered NursePersonal Support WorkerRecreation TherapistVolunteer Services Residence ServicesManagerFood ServicesHousekeeping & Maintenance Corporate ServicesManagerCommunicationsFinance & I.T.Human Resources Purchasing & Logistics Total Questions:What is the forecast total change demand for Northcliff Retirement Residence over the course of this forecast? _________________________What is the forecast total replacement demand for the Resident Care Department in 2024? ________What is the total net HR demand for all executive and management positions in 2023?____________What would be the best option to address the imbalance in Corporate Services positions in 2022? _________________________________________________________________________________ AccountingBusinessManagerial AccountingACCT 4005Share Question
