A supervisor directs you to do something that you feel directly…  A supervisor directs you to do something that you feel directly contradi

A supervisor directs you to do something that you feel directly…  A supervisor directs you to do something that you feel directly contradicts organization policy. In this situation, you should ______.Follow the order, but express your concerns to the supervisor afterwardNot follow the order until it can be verified by another supervisorRespectfully inform the supervisor you will not follow the orderPrivately communicate your concern to the supervisor regarding the orderWhen trying to explain certain rules and procedures to a customer, they become upset, and make several erroneous statements. What is the best course of action for you to take?Correct each erroneous statement as it is made in order to avoid a misunderstandingListen sympathetically and agree that sometimes certain rules and procedures can cause hardship to peopleApologize at the outset for the unjust policies and procedures, and then politely explain the error in the statementsWait until the person has finished, and then point out the facts of the case and the reasons for the department’s policies and proceduresThe best way to prevent a misunderstanding when communicating information to another person is to ______.Encourage feedback from the listenerExplain the intent and implications of the message in detailRepeat portions of the message if the listener asks questionsEmphasize the importance of understanding the informationOn several occasions, one of your coworkers has made unkind remarks about you to your supervisor. What is the best course of action for you to take?Mention to your supervisor that your coworker is making inappropriate remarksIgnore the entire matterDiscuss the matter with other members in your work groupDiscuss the matter with your coworker in privateThe most effective way for an employee to establish a satisfactory relationship with the people with whom he/she interacts with is to ______.Maintain a strictly impersonal attitude at all timesShow an interest in their problems and try to be helpfulAgree in case an argument grows uncontrollableBe very polite in speech and apologetic in manner at all timesYou have found a more effective and efficient method to complete task. Your supervisor prefers not to change the way tasks are completed because it will require additional training for all employees. Which of the following is the best course of action for you to take?Volunteer to train the other employee because you want to be a team playerExplain to your supervisor why your shortcut is more effective and efficient and let your supervisor know you will try it on a trial basisContinue completing the task using the old method as you have made your supervisor aware of a different method and when time permits, hopefully your supervisor will change the methodStart a petition and have all of the employees sign it so the change will happen sooner rather than laterYour supervisor has assigned you a task that you do not have experience in. Due to the upcoming deadline, you do not have the time to receive formal training. What is the best way to handle the situation?Ask a coworker to do the assignment for you because you haven’t been trainedAsk your supervisor for a list of resources to help you complete the first assignment to the best of your abilityExplain to the supervisor you do not feel comfortable doing a job you haven’t been trained onAsk your supervisor to push the deadline and arrange for you to be trained Business Management Human Resource Management MHR 3020 Share QuestionEmailCopy link