Scenario 1 Sean is 38 years old and has been trying to get over his alcohol dependence for several years now. He has suffered several injuries as a…
Question Answered step-by-step Scenario 1Sean is 38 years old and has been trying to get over his alcohol dependence for several years now. He has suffered several injuries as a result of getting into brawls after heavy drinking. Sean has always presented as an aggressive man and on one occasion hit a staff member and the police had to be called. George is the staff member who has been working with Sean for the past six months. Sean had an appointment to see George today but according to the receptionist Emma, George has called in sick earlier and couldn’t come to work. Emma also mentioned that, this is the third time that George has missed an appointment with Sean, who was getting very dissatisfied and frustrated with the service. The next day, you asked George to come to your office to have an informal chat about his increasing absences especially on days when Sean is expected to come in for an appointment. George admitted that he has been deliberately avoiding coming to work on days when Sean is coming in as he feels intimidated by Sean’s aggressive behaviour and feels unsafe around him. It turns out that George’s father was also an alcoholic who used to physically abuse his children, including George when he was young.identify the issues and provide the support that he needs.Question 1Describe how you will a use a feedback mechanism to monitor George’s wellbeing and ensure that support measures are working.Question 2From the individual risk assessment that you have completed with George, what continuous improvement measure can you recommend that may improve monitoring and supporting the wellbeing of your colleagues?Scenario 2Due to a change in ownership and management of your facility, there has been a high turnover of managers in the past six months. Staff are very confused as to what to do, what is required and who to report to causing a lot of stress and issues in the workplace. The new management put into place a change management initiative to clarify business objectives and work roles. After a few weeks, things started to settle down and staff are performing better. Beth, a support worker approached you one day and said that Marissa, a colleague has been having emotional breakdowns lately at work, crying unexpectedly, unable to concentrate on her tasks and taking longer breaks than usual. Beth needs to repeat instructions several times before Marissa can understand a task. Her actions are disrupting other staff and Beth is concerned about any accidents with client care due to Marissa’s lack of concentration. You invite Marissa for an informal meeting to find out how she’s coping. Before the meeting, you checked Marissa’s HR file and discovered that she is from the Philippines and English is her second language. She’s a very hard worker and clients have commended her for her caring and sensitive nature. In the meeting with Marissa, she nervously disclosed to you that she is worried about losing her job due to all the changes in management. She cannot afford to lose her job as she is a single parent responsible for her three children. She is also having a hard time coping with different instructions and expectations from different managers and she doesn’t know who she can talk to anymore. identify the issues and provide the support that she needs.Question 1Describe how you will a use a feedback mechanism to monitor Marissa’s wellbeing and ensure that support measures are working.Question 2From the individual risk assessment that you have completed with Marissa, what continuous improvement measure can you recommend that may improve monitoring and supporting the wellbeing of your colleagues? Health Science Science Nursing NURSING 005 Share QuestionEmailCopy link Comments (0)


