Assignment – Computers in Medical Office.
Question Answered step-by-step Assignment – Computers in Medical Office. Gretta is working at the check-out station in the front office of Pearson Physicians Group. It is 11:30 am, and her coworker, Michele, has just left for her lunch break. Gretta now must keep an eye on the check-in station as well as manning her post at check-out. Sabrina Hetz has approached the check-out desk to schedule her follow-up appointment. At the same time, a delivery man approaches the check-in window with a package that must be signed for. Gretta politely asks Mrs. Hetz if she would mind waiting while she signs for the package, and Mrs. Hetz easily agrees. While Gretta is signing for the package, Mrs. Hetz takes a peek at the computer screen, which is easily visible. She notices that the daily schedule has an appointment blocked for a V. Hetz. When Gretta returns, Mrs. Hetz says, ”I see that there is a V. Hetz coming in this afternoon. Is that my father-in-law, Vernon?” Gretta replies, ”Yes, as a matter of fact, I believe it is.” ”Oh, I hope he isn’t sick. Does it say why he is coming in?” Mrs. Hetz asks. Gretta answers, ”No, it doesn’t say on this screen. That information is not something I would be allowed to share without the patient’s permission.”Review the first paragraph. Given the situations, how might Gretta have done a better job of ensuring patient privacy?.Review the boldface statement. Is Greta’s response appropriate to Mrs. Hetz’s question? Health Science Science Nursing BIOLOGY MISC Share QuestionEmailCopy link Comments (0)
